Woman from United Way of Greater Cincinnati 211 call center waving and smiling

United Way 211

211: Help Is Only a Call Away

We're here to help — 24 hours a day, seven days a week, 365 days a year.

DIAL 211 to speak to a trained professional who can connect you to essential community services, a gateway to help. Our certified Care Coordinators are trained to listen, engage, ask questions, assess your needs and connect you to a community resource from our large database of local providers. We serve the following areas: Adams, Brown, Clermont and Hamilton Counties in Ohio; Boone, Campbell, Grant and Kenton counties in Kentucky.

211 provides non-emergency assistance. For emergency help, call 911. For mental health crisis support, call 988.

To request contact from one of our trained Care Coordinators, fill out our intake form using the button below: 

NOTE: This link will open in a new window.

Other Ways to Contact Us

DIAL 211 or 513-721-7900 | TEXT 211CARES to 51555

If you have a computer or data-enabled mobile phone, you can search our online database now at 211uwgc.org.

How can 211 help?

Our 211 service can help you find and access many community resources. Below are some examples of ways we can assist:

BASIC NEEDS: Food, Clothing, Cleaning Supplies, Low-Income Help, Transportation, Community Meals, Fresh Food, Housing, Child Care, Baby Supplies (Food, Diapers, etc.)

HOUSING ASSISTANCE: Tenant Rights, Public Housing, Rent Assistance, Mortgage Help, Homelessness, Relocation, Section 8, Care Shelters (Abuse, Youth, Elderly, Homeless, Women, Families), Senior Housing, Housing Complaints, Emergency Assistance

MENTAL HEALTH SERVICES: Support Groups, Therapy Referrals, Care Providers, Family Counseling, Counseling Providers, Adult and Child Behavioral Health Programs and Support, Bereavement and Grief Support, Identifying Mental Health Support Providers, Psychiatric Support Services, Specialized Support Hotlines.

UTILITY BILLS: Electric/Power, Gas, Heat, Sewer, Water, Telecommunications (including internet access) and more.

EMPLOYMENT SERVICES: Job Training, Career Fairs, Continuing Education, Employment Agencies, General Employment Resources and Career Counseling Services.

211 Network of Support


Partner agencies and organizations ready to help.


Locations for those agencies in the Cincinnati region.


Programs available to our service area.


Services provided to local residents.

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