Free Tax Prep Volunteer Hub

Welcome to the Free Tax Prep Volunteer Hub! Whether you’re a new or returning volunteer, you’ll find on-demand training, IRS publications and other resources to help you prepare for tax season and feel confident in your role.

We’ll continue to add resources throughout the tax season, including coordinator tools, IRS Volunteer Income Tax Assistance (VITA) program updates and marketing materials. Check back regularly for the latest information and resources to support your volunteer experience.

Training Resources

Use these on-demand training videos and other resources to prepare for certification.

Training Videos

Volunteer Information Overview

10:12

Tech Training

20:06

Volunteer Training Part A

2:27:38

Volunteer Training Part B

3:08:37

Returning Volunteers

1:42:08

State Returns

1:14:56

Special Topics

1:20:14

Want to join a live training session?

Training Files

Mobilize Quick Guide

FTP Website & Password Sheet

Link and Learn

LinkLearn Certification

Certification Study Guide

IRS Publications

Certification & Testing

6744

Volunteer Assistor’s Test/Retest

4961

Volunteer Standards of Conduct – Ethics Training

5838

Intake/Interview and Quality Review Handbook

4491

Training Guide

4491-X

Training Supplement

5101

Intake/Interview and Quality Review Training

Tax Certification

17

Your Federal Income Tax (For Individuals)

4012

Volunteer Resource Guide

Tax Site Operations

5088

Site Coordinator Training

5683

Handbook for Partners and Site Coordinators

4299

Privacy, Confidentiality, and Civil Rights – A Public Trust

5166

Volunteer Quality Site Requirements

Coordinator Resources

Site Management

Volunteer Engagement

Marketing Resources

IRS/VITA Communications

Virtual Tax Prep