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GET FREE TAX PREP HELP

Need tax help? United Way of Greater Cincinnati's Free Tax Prep initiative can save you time, money and stress. Get the full refund you deserve.

HOW DOES FREE TAX PREP HELP FILE MY TAXES?

American families on average spend more than $300 a year on tax preparation and filing fees. Why pay for tax preparation when United Way offers services to do your taxes for free?

Some popular tax-preparation companies and chains may offer advances on your refund if you use their services, but they still deduct pricey fees, which means less money in your pocket. And you may not get the full refund you deserve.

WHAT WOULD YOU DO WITH AN EXTRA $300?

With United Way’s Free Tax Prep, what you save in fees could mean the difference between paying down a credit card, starting (or adding to) an emergency fund, catching up on medical bills or getting a car repaired.

TABLE OF CONTENTS

OUR SERVICES

Before you spend several hundred dollars on a fee-based service, connect with one of United Way’s Free Tax Prep sites to access the service that meets your needs.

  1. MyFreeTaxes.com is a free self-filing tool available through United Way Worldwide.
    • Complete your return on your own at your own pace. MyFreeTaxes uses TaxSlayer software, a tax service with over 50 years of experience in the industry. The software guides you through the return and there's additional help available to answer common questions.
  2. Self-prep at Free Tax Prep sites ("FSA" option) is a self-filing tool but with support and assistance available on site.
    • Prepare and file your own basic state and federal tax forms using TaxSlayer web-based tax software with help from a tax coach who is an IRS-certified volunteer.
  3. Traditional Volunteer Income Tax Assistance (VITA) sites provide multiple options.
    • Free tax return preparation offers either in-person or drop-off services.
    • Sites are operated by experienced IRS-certified volunteers to help taxpayers complete basic state and federal tax returns.

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WHO IS ELIGIBLE?

The following are all eligible for our free tax preparation and filing services. If you have questions about your eligibility, please call us at 211 or 513-721-7900.

  • Low-to-moderate-income taxpayers.
  • Individuals & families on fixed incomes.
  • College students.
  • People with disabilities.
  • Those with limited English language abilities.

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WHAT DO I NEED TO BRING?

Each tax year you may be required to bring new forms or information. Keep current on what you need each tax season by reviewing IRS.gov’s Publication 3676-A checklist.

You can also save time by completing IRS Intake Form 13614-C ahead of time and bringing it with you to your appointment.

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WHERE CAN I GO?

NEW IN 2023! Visit our new interactive map for an up-to-date listing of all tax sites this season with links in the site description to schedule an appointment.

Search by your ZIP code to find the most convenient location for you. You can also filter locations by service model, appointment types and more.

You can also get driving directions and bus route information.

We also offer a printable version of our site list in .pdf format with descriptions, schedules and links to schedule an appointment.

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General Image of a desk with 1040 form and other tax prep materials.

FILING ON YOUR OWN? DO IT FOR FREE!

MyFreeTaxes.com is a quick and convenient filing option if you are filing from home on your own. It's compatible with all mobile devices, and customer support is available to answer your questions.

Visit MyFreeTaxes.com
FILING ON YOUR OWN? DO IT FOR FREE!

FREQUENTLY ASKED QUESTIONS

Why is my refund less than what I see on my return?

  • The amount of refund dollars I received is less than what I see on my return or less than what I was told I would receive. Why is that?

    The IRS will adjust a tax refund amount if the IRS finds discrepancies according to their records.

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Where is my tax refund?

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What if I cannot find a site or file by April 18, 2023?

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Do I qualify for Free Tax Prep?

  • Do I qualify for Free Tax Prep?
     

    You can usually get help if you identify as low-to-moderate-income and live in the Greater Cincinnati area. In limited cases, income restrictions may apply based on total income and family size.

    For a list of forms that are not within our preparation scope, visit IRS.gov’s Publication 3676-A . This will also help you determine what forms can be prepared and the essential documents to ensure your taxes are prepared on your first visit.

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What do I need to file my taxes?

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How to I find a Free Tax Prep site near me?

  • How do I find a Free Tax Prep service near me?
     

    Call 211 or 513-721-7900 to find the best option for you.

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HAVE ADDITIONAL QUESTIONS?

For more information about Free Tax Prep or if you have any questions, email us at freetax@uwgc.org or call us at 211 or 513-721-7900.

WANT TO HELP OR BECOME A PARTNER?

To become a Free Tax Prep partner organization or volunteer, visit uwgc.org/tax-volunteer.


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