Free Tax Preparation Program

United Way is committed to improving financial stability for individuals and families throughout our region. This includes helping hardworking people obtain free tax preparation and filing services and qualifying for the Earned Income Tax Credit (EITC) and other credits.

How to get help

  • Drop Off and Drive-through Tax Preparation & Filing - Service has ended for the season and will resume in January 2021.
    Bring tax forms and identification to a physical location and either drop your documents off or stay in your car while your return is prepared, depending on the location.  At all locations, an IRS certified tax volunteer will prepare and e-file your returns.
  • Virtual Tax Preparation & Filing - Service has ended for the season and will resume in January 2021.
    Electronically submit your tax forms and answer questions, then a United Way certified tax volunteer will prepare and file your return for free.
    Prepare and file your tax return yourself using easy-to-use software. This free to low-cost, secure and mobile website is sponsored by United Way and powered by H&R Block. Open to all income levels, however there may be a low cost ($15-$50) associated with some tax returns including Schedule C, D, E, and HSA related tax forms. If you need assistance call the Tax Helpline at 866-698-9435.
  • Other IRS free file options

How to GIVE help

  • Build financial stability for families by helping them prepare and file their taxes virtually or at one of our Free Tax Prep sites. Volunteers will receive training to complete returns using tax software. Learn more.

Tax News & Updates

  • Tax Volunteer Training

    Nov 19, 2020
    Whether you are new to the program or an experienced volunteer, we'd love for you to join us at an upcoming virtual volunteer training session.
    Full story
  • Tax Volunteer Virtual Information Sessions

    Oct 07, 2020
    Attend a virtual info session to learn about the different types of volunteer roles and how you can help during the tax season.
    Full story
  • Moira's Message: Tax Prep Still Available

    Aug 18, 2020
    One of the vital services we provide at United Way of Greater Cincinnati is our Free Tax Preparation Program. Each year, approximately 500 IRS-certified volunteers help file taxes for low-income Greater Cincinnati residents.
    Full story

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